Website Experience Feedback Survey
Collect page-specific usability, content, and accessibility feedback from website visitors.
Preview
Interact with the actual form experience before opening the template in Formspace. Responses entered here are not saved.
What's included
A quick static summary of the main sections and fields, so visitors can scan the structure before opening the full template.
Visit context
Tell us what you came to the website to do.
Page being reviewed, Primary goal, Device, Assistive technology used, if any, plus 1 more.
Website experience
Rate the experience on this visit.
How would you rate each area?, Where did you encounter difficulty?, What prevented you from completing your goal?, Overall website rating.
Evidence and ideas
Show us the most useful improvement.
Optional screenshot of the problem, What is the one change you would make first?, May we contact you about this response?, Email for follow-up.
How to use this template
When to use it
Use this template when you need a structured feedback workflow for Ecommerce, SaaS, Media teams. It works best when the response needs enough context for a reviewer to take the next step without sending several follow-up messages.
How to customize it
- Replace generic labels with language your respondents already use.
- Move optional questions later in the form so the first page stays easy to complete.
- Add internal routing notes or tags if different team members handle different response types.
- Explain exactly which files are useful so respondents do not upload unnecessary documents.
- Pair scores with one focused follow-up question so your team understands the reason behind the rating.
Example questions
Scan the questions and field types included in the template at a glance.
Page being reviewed
Primary goal
Device
Assistive technology used, if any
Did you accomplish your goal?
How would you rate each area?
Where did you encounter difficulty?
What prevented you from completing your goal?
Overall website rating
Questions about this template
What is the website experience feedback survey template for?
A contextual website survey that connects visitor goals and outcomes to structured experience ratings and actionable evidence. It is a good fit for Ecommerce, SaaS, Media teams that need a structured feedback workflow.
Can I customize this website experience feedback survey template?
Yes. Open it in Formspace to edit questions, pages, logic, branding, publishing settings, notifications, and response handling before sharing it.
What questions are included?
The template includes 13 questions across 3 sections. Example questions include: Page being reviewed; Primary goal; Device; Assistive technology used, if any.