Back to template library
5 templates

Feedback templates for better decisions

Collect structured feedback from customers, employees, learners, and event attendees with templates that combine ratings, open text, and follow-up context.

Feedback Form Templates

Feedback
14 questions5 min

Customer Feedback Survey

Measure satisfaction across the journey, uncover friction, and turn open-ended feedback into structured priorities.

Customer satisfactionVoice of customerRetention
  • Captures overall sentiment and stage-by-stage experience in one flow.
  • Uses ranking and tagbox questions to make the feedback easier to route and act on.
Feedback
11 questions3 min

Net Promoter Score Survey

Capture an NPS score plus the contextual follow-up needed to understand promoters, passives, and detractors.

NPSLoyaltyAdvocacy
  • Uses score-based branching so promoters and detractors see different follow-up questions.
  • Captures product context without turning the survey into a long feedback form.
Feedback
16 questions6 min

Employee Engagement Survey

Measure alignment, enablement, growth, and belonging with a modern employee pulse rather than a flat survey.

Employee experienceCulturePeople ops
  • Lets respondents stay anonymous or identify themselves when follow-up would be useful.
  • Combines pulse scoring with ranked priorities to make outcomes easier to act on.
Feedback
11 questions4 min

Workshop Feedback Form

Review sessions, facilitators, outcomes, and follow-up needs with a form that goes beyond a few generic ratings.

WorkshopTrainingSession feedback
  • Uses a session matrix so facilitators can compare multiple segments at once.
  • Captures both sentiment and practical follow-up needs after the event.
Feedback
11 questions5 min

Course Evaluation Form

Evaluate modules, pacing, support, and confidence-to-apply with more depth than a simple end-of-course survey.

Course feedbackLearningTraining
  • Breaks the course into modules so feedback is more actionable.
  • Captures both the learning experience and confidence to apply the content.

Questions about these templates

What should a feedback form include?

A strong feedback form usually includes respondent context, a small number of ratings, the reason for each important score, improvement priorities, and optional follow-up consent.

Can feedback templates include NPS questions?

Yes. The Formspace template library includes an NPS template and broader customer feedback templates.

Can feedback forms be anonymous?

Feedback workflows can be designed to collect identifying details or avoid them, depending on how you configure the form and the questions you ask.